At IQB Consultant, we strive to deliver high-quality accounting, bookkeeping, payroll, tax, and advisory services. This Refund Policy outlines the circumstances under which refunds may be requested and processed.

Eligibility for Cancellation & Refund

Clients may request a cancellation or refund within 15 days from the date of payment, provided there is a valid and reasonable justification. Refund eligibility is subject to review and approval by IQB Consultant.

Please note:

• Refunds are not applicable to one-time or fixed-scope services once the service has been initiated.
• Refunds will only be considered when a legitimate issue has been identified.

Valid Reasons for Refund Requests

A refund request may be considered under the following circumstances:

• The service delivered was defective, incomplete, or not functioning as agreed
• The service was not delivered within the committed timeline without prior notice
• A duplicate or incorrect payment was made

Refund Review & Processing

All refund requests are carefully reviewed before approval. Once a request is submitted, our team will assess the details and verify the payment and service status.

To request a refund, please contact us via email and include:

• Your full name
• Service details
• Reason for the refund request
• Payment method used

📧 Email: info@iqbconsultant.com

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